Passengers on the West Coast Mainline must be wondering when all the travel chaos will end after a second new year of travel chaos. There have been a number of vague and unhelpful statements from Network Rail, claiming that the delays and cancellations are due to "infrastructure problems" and The Daily Mail reported that a Network Rail spokesman said A Network Rail spokesman said: A Network Rail spokesman said: 'We don't know anything at the moment, but we're not ruling anything out. My guess is that it is an awful trail of coincidences.' That much bad luck doesn't just happen it, it has to be caused. To adapt the words of Lady Bracknell, to lose power in one location may be regarded as misfortune to lose it in more locations looks like carelessness!
Virgin Trains must be totally exasperated by the problems, but I must congratulate them on the way they deal with the media, I am sure I have commented on it before, but their representatives always sound knowledgeable, articulate and appropriate. I listened to their spokesman Arthur Leathley on Radio 4 yesterday, he had a very nice 'trustworthy' voice (like a favourite grandad), he answered questions sensibly and he was very measured when speaking about Network Rail but he managed to convey the frustration of the train operators and their concern for the passengers. There was a very good piece in the Daily Mail Rail bosses blamed for 'rush job' as 100,000 commuters caught in travel chaos
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