'The Norfolk landscape sends a shiver through my soul....' - Raffaella Barker

Our holiday in Norfolk had been planned long before our recent woes and despite the huge black cloud of worry hanging over us we decided to go and make the most of the peace and freedom that we always find in Norfolk. These things never work out as planned and before we could pack and get ready for our holiday we had to address the pressing issues that were crowding into our week. Robbie had important deadlines to meet at work, but he also needed to see the GP urgently, and just to confuse matters further he had to take time out of a very busy week to deal with three totally intelligible letters sent by CMEC/CSA which no one dealing with his case could explain. They couldn’t even tell who had sent the letters or why, I in these days of austerity I can’t help wondering why a government agency would send out three different letters to the same person on the same day in three different envelopes and then waste hours of staff time responding to frantic phone calls from intelligent people who are totally baffled by the correspondence. What I wonder has happened to plain English and what on earth has happened to customer service?



Robbie arrived home from work at 11pm on Friday evening; I was tired, frustrated and still packing. Robbie was so tired that he was like a zombie and so challenging that if I hadn’t sent him upstairs to sort his clothes out I might have harmed him! It was heading towards 3am when I went to bed and Robbie was even later because he was dealing with final bits and bobs of work that had to be done before we could go on holiday. I knew that would fall asleep but I was too tired to wait for him, in the past Meg would have woken him up and sent him to bed when she got sick of his snoring, but now he had a stark choice, find his own way to bed or stay put.


The alarm woke us at 6am and ‘sleeping beauty’ reluctantly plodded off to make a cup of tea. Within half an hour I was up, washed, dressed and packing the car. I wanted to be on the road by 8am, but Robbie trotted around in a state of undress and showed a marked reluctance to get himself organised. He still had to finish off some bits and bobs at work and this was delayed further by computer problems. The clock ticked on, 8 o’clock came and went and by 10 o’clock a near naked Robbie was still messing around with work matters and I was finding it increasingly difficult to keep my temper. I finally chased him off to get ready and at 10.50am I went to sit in the car to wait for him, at least I could listen to the radio while I waited. At 11.30am he came out to announce that he was on his way before scuttling back in to do a few last minute jobs. At 12.OO I was parked outside Marks and Spencer’s waiting for Robbie to buy himself a coffee and a breakfast baguette. Then at long last we were on our way.


Considering the late start we had a reasonable journey and made good time. Before we had even left Northampton Robbie did his usual trick of squealing with delight at something that he had seen from the car. This time it was not a train, it was two traction engines in the car park of the rugby club, he was very disappointed that I refused to stop for him to take a closer look. One day he will cause an accident by shouting out like that. I got my own back on him later when I told him that I had caught him out in a bit of mischief (yet again), it is one of the few occasions that I can recall Robbie being completely speechless. He should know by now that I don’t miss much!


We arrived at about 3pm and began the exhausting process of unpacking and putting everything away. I was exhausted and all I really wanted to do was to make the bed and crawl into it, but suddenly we were thrown into panic mode – it seems I had forgotten to pack the coffee! Robbie was very good, he managed not to stamp his feet, but the arms were folded and the bottom lip was sticking out as if he was a sulky toddler. So, before the unpacking was completed we had to get back into the car and head for Tesco in order to find the correct brand of coffee. By then I was far too tired to contemplate cooking, in fact I wasn’t even sure I was awake enough to eat anything, but Robbie’s rumbling tummy led us to the fish and chip shop. I found that I was hungry after all and I managed to clear my plate before sleep finally caught up with me.

Worry often gives a small thing a big shadow.

The words of the Swedish proverb used in the title are very true, but sadly the worries that have been haunting us and prevent me from keeping up with the blog  in recent days cast a very big shadow indeed because the situation has potentially devastating consequences. Robbie has received a demand from CSA/CMEC for payment of almost £17,000 arrears! The alleged arrears date from a period from 1998 to 2001 when he was still living with his ex partner (they even had a joint bank account!) but despite having an open case with CSA (and paying diligently) since 2002 when he and his partner split up, he had never been made aware of these alleged arrears. It is proving almost impossible to prove where he lived in 1998 since even employment records and bank records do not go back that far. The trouble is that CSA do not need to prove the arrears, he has to prove that he doesn't owe it, in the meantime CSA can use all the considerable powers at their disposal to take the money. It is very very scary, we simply haven't got that sort of money so the future looks very bleak. Our MP is helping us, but it is a very worrying time.