




We had a nice day in Norwich visiting all our favourite places, but the big disappointment was Norwich Station. I had always liked Norwich Station in the past, it seemed to be well run and friendly, but this was my first visit since National Express took over the running of the station and I was very disappointed. The station was disorganised, the announcements were unhelpful, the place was a mess and horror of horrors the toilets left a lot to be desired. At least they provided entertainment outside the station, the National Express coordinators were attempting to manage the parking and despatch of replacement coaches. I say attempting because they were proving beyond doubt that they could not coordinate their way out of a paper bag! The sad thing is the station is supposed to be providing a service to the public, but instead no respect or consideration is shown to the passengers.
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